Contact
Get in touch.
Send your question via the form, email the right department directly, or start a chat. We answer email on weekdays.
E-mail
Pingel chat
Ticket
E-mail
info@maendamedia.com
Pingel chat
AI + technici
Ticket
vanuit je dashboard
Send a message
Tell us what's going on.
Send Us a Message
Fill out the form and we'll get back to you as soon as possible
Questions
Quick Answers
How fast will I get a response?
Via chat we often reply within minutes when someone's available. Email and tickets get answered on weekdays, usually within a few hours.
When can I reach you?
On weekdays via email, chat and the ticket system in your dashboard. Outside office hours our AI assistant Pingel handles basic questions instantly; more complex ones land with us the next working day.
What languages do you support?
We help you in Dutch, English or German — via chat and email.
I'm already a customer, what's the best way to contact you?
As an existing customer, it's best to log in to your dashboard and create a support ticket. This way we have direct access to your account details and can help you faster.
Prefer to look it up first?
Our knowledge base has guides for account management, DNS, mail, and payments.
